We believe in transferring our expertise to you. Our publications, books, research reports and papers are just some of the ways in which we share our expertise.

Downloadable articles, papers and presentations

Access downloadable articles, papers and presentations

Books

Assessing Business Excellence - Les J Porter & Steve J Tanner    >purchase Assessing Business Excellence from Taylor and Francis

Oakland on Quality Management - John S Oakland   >purchase Oakland on Quality Management from Taylor and Francis

Pocket Guide to TQM - John S Oakland & Peter Morris   >purchase a Pocket Guide to TQM from Taylor and Francis

Statistical Process Control - John S Oakland   >purchase Statistical Process Control from Taylor and Francis

Total Organisational Excellence - John S Oakland   >purchase Total Organisational Excellence from Taylor and Francis

Total Quality in the Construction Supply Chain - John S Oakland   >purchase Total Quality in the Construction Supply Chain from Taylor and Francis

TQM Text & Cases - John S Oakland   >purchase TQM Text & Cases from Taylor and Francis

Total Quality Management: a pictorial guide for managers - John S Oakland  & Peter Morris  >purchase TQM Text & Cases from Taylor and Francis