Achieve Process Excellence Quickly and With Fewer Casualties using DRIVER and iGrafx

If you are looking to achieve a greater understanding of your processes, resources and their relationships to your goals and strategies beware! The path to Process Excellence is littered with companies who failed to meet all of their objectives after spending considerable time, effort and money.

The “P-word” (process) can quickly get a bad name, an association with hours and hours of “brown paper” exercises and dusty tombs of process maps that you look at once a year. However, there is huge value to be derived from excellent processes – let’s face your customers take a walk through your processes daily and the difference between success and failure is so often about doing just a few simple things right. Your chances of success increase exponentially when you employ a structured approach to Process Excellence; utilise people with experience of process improvement (whether that’s internally seconded or externally sourced) and enable change with an integrated framework providing the process analysis capabilities required by different groups across the enterprise.

Our Approach

Whether you are just about to embark on a process improvement initiative, or are in the middle of one we can help – we’ve been doing it successfully for over 23 years. During that time we have seen a whole host of IT tools that claimed to enable process excellence but we haven’t found one that we were truly comfortable to endorse until now. We have partnered (link to archive press release) with iGrafx to enhance our service in a number of areas including Quality and Lean-Sigma. We have also taken our proprietary DRIVER methodology and created DRIVER for Process Excellence using iGrafx.

Driver for Process Excellence Using iGrafx 

	Define – quickly capture and visualise your core processes end to end using iGrafx to make sure everyone is on the same page.
	Review – model your processes and run iGrafx to simulate performance. Compare your performance with Oakland’s experience of other companies to reveal possible improvement areas.
	Investigate – find the specific barriers to process excellence, bottlenecks and root causes quickly and confidently applying Oakland’s experience and iGrafx’ modelling & simulation capabilities.
	Verify – that you are focusing on the right processes at the right time with the right tools to achieve process excellence.
	Execute – leverage Oakland’s “improvement toolkit” and experience to make process improvements, use iGrafx to share improved processes across your organisation.
	Reinforce – establish a culture of continuous improvement and support your improvement teams with iGrafx tools. Measure and dashboard your progress to help “hold the gains”.

The key benefit of DRIVER using iGrafx is speed – Oakland has already used DRIVER to deliver millions of Euros of benefits to clients across Europe. They have developed a series of iGrafx templates and capabilities to “fast-start” and steer process improvement initiatives.

About iGrafx and our relationship

iGrafx is an integrated software suite that will unify your process improvement teams through a user-friendly, collaborative environment available for modelling, analysing and improving business processes. All Oakland Consultants are trained iGrafx users with skills complemented by years of Process Excellence experience.

Whether you are a medium sized company creating process flowcharts, or a multinational organisation desiring regulatory compliance, business activity alignment with IT, or large scale Six Sigma or Lean initiatives, Oakland can help you to get the best out of iGrafx products. Of course we can also help you if iGrafx isn’t a part of the equation!

Oakland consulting does not have a commercial relationship with iGrafx and we are not a reseller of their products. However, both parties benefit by working together to advance the case for process excellence in their mutual clients.

For more information please get in touch, call us on +44 (0)113 234 1944 or visit the iGrafx website