To celebrate World Quality Month 2011, we launched exciting new research into Cost of Failure and Quality Maturity. This is your opportunity to take part - you will receive a copy of the bench-marking report and have an opportunity to discuss your organisation's Costs of Failure and Quality Maturity in more detail.

Most companies are wasting money and not managing failures as well as they could or should. The European Centre for Business Excellence (the research and education division of Oakland Consulting) is conducting a pan-European study into the Costs of Failure in commercial and public sector organisation. The results are being bench-marked against a Quality Maturity scale.

Complete the survey to obtain your free copy of the research report, plus an opportunity to discuss your organisation's Costs of Failure and Quality Maturity in more detail.

To take part in the survey:

Click here if you are a product based organisation

Click here if you are a service based organisation

Check out these related documents

World Quality Day 2011 - Redefining Quality (2.5 MB) - Keynote presentation given by Professor John Oakland at the Sellafield World Quality day