How we’ve helped our central Government clients

We have a long history of supporting Central Government Departments with pragmatic approaches and programmes of work to the address various Government initiatives to achieve more efficient ways of working. These initiatives include:

• Performing Better Quality Service Reviews
• Delivering Best Value Services
• Releasing efficiencies to front line services from the Gershon Review
• Responding the recommendations from the various Comprehensive Spending Reviews

Our approach ensures a comprehensive plan for Performance Improvement and transformational change is designed and delivered through integrating Process, IT and People requirements which are supported by a benefits realisation and skills transfer processes.

Some of our achievements include:

• Development of strategy alignment and deployment methodologies to enable rapid reaction to changes in Government policy.
• Improving the performance of underperforming areas in the criminal justice system
• Introduction of web-based toolkit to perform process analysis and business process re-engineering resulting in a 50% reduction in the cost of the invoice payment process
• Identification of 70% time reduction in the procurement process.

Our central Government clients include

Highways Agency, National Probation Service, HMRC, Home Office, Ministry of Justice, HM Prison Service, DTI, Barking & Dagenham Council

What our central Government clients are saying

“This was a new style of Performance Improvement Project for the National Probation Service. Oakland were flexible in approach to respond to the different needs of Areas whilst at the same time ensuring the approach was applied in a consistent way. The project was delivered to time and budget and achieved all the objectives agreed with the National Probation Directorate.” Steve Hemming National Performance Improvement Manager

“Oakland Consulting have provided the Agency with a very good quality and responsive service. They react positively to feedback and through their research arm have been able to provide us with access to latest thinking and developments in the improvement/organisation development fields.” Gary Elflett Business Improvement Team Manager – Highways Agency.

To contact one of our Central Government consultants for immediate help or further information please contact us or telephone: +44 (0)113 234 1944